Email Marketing
Marketing
Marketing is and the fastest way to implement
it on your own business.
My name's sumaira parveen with
ClickMinded.com, let's get going.
So super high level, just
getting started, what is email marketing?
So let's define this a
little bit, dig into this, and talk about why it's so important.
what
is email marketing?
Email marketing is a tool
that lets us do two things.
One is first provide value
to users in the form of content.
And two, direct users through
each step of the customer journey or the sales funnel when they get stuck,
right.
So we use it in these two
ways primarily when we're talking about digital marketing.
Email marketing is arguably
the most underrated digital marketing channel out there.
I, personally, love Search
Engine Optimization, SEO.
I've been doing SEO for 10
years, but as we've grown this business more and more, I've come to the
realization that email marketing is incredibly important and usually the most underrated
digital marketing channel.
And there's a number of
reasons why, and I want to talk about that, right.
Not everyone is on
Facebook, right.
Not everyone is on
Snapchat.
There's a number of
different social channels out there.
But everyone has an email
address, and that's why this is so important.
Your email list, you as a
marketer, or you as an entrepreneur, or as a business owner, as you grow your
email list, that email list can go with you, right.
It is a portable asset.
So there's many digital
marketing channels out there that change very dramatically or they die, right.
So what has value today
might not necessarily have value tomorrow, right.
Ranking number one on Alta
Vista in 1997 was fantastic.
It was probably great for
any business.
It's not that important
now.
Does Alta Vista even exist?
Having the dopest Myspace
page.
Back in 2002, it was
probably awesome.
Probably doesn't matter as
much now, right.
So spamming your way to
growth through social invites.
They learned this the hard
way.
They did this with FarmVille
back maybe five, 10 years ago.
Got a lot of early growth,
and then Facebook changed the rules with social invites, and their stock price
slid, as well.
It was a very tough break
for them.
Praying Google doesn't
change the rules.
Demand Media basically went
public off of kind of low quality content marketing, and then Google's Panda
update really slapped them, and their stock price took a very dramatic drop, as
well.
So rules change all the
time, right.
Google and Facebook can
change their rules all the time.
Different social networks
can expand and contrast all the time.
Stuff can often change a
lot, right.
But email often doesn't
change.
It is not a social channel,
right.
It is a web protocol, and I
want to talk a little bit about this and what that different is, right.
So the internet is made up
of protocols and applications, right.
So web applications are a
lot of these sort of private companies that you use every day, right.
Facebook, Google, Yelp,
Instagram, Snapchat, and My Space are web applications.
And they often sit on top
of web protocols.
When we talk about web protocols,
We're talking about DNS, the Domain Name
Service.
HTTP, FTP, IRC, SSL, or SMTP.
These are all kind of
standardized digital communication platforms, digital communication languages
effectively, that we all use on a day-to-day basis.
They're not necessarily
owned by a private company.
They are these kind of
standards that we all use when we use the internet.
SMTP is email, right.
And so when you're doing
email marketing, you're using the SMTP protocol.
You're not using Facebook's
terms of service or Goggle's terms of service.
This is a really important
distinction, and that's why your email list is effectively this portable asset
that moves along with you, right.
So companies can change
their rules, platforms can become unpopular, but protocols don't really die.
People are getting really
excited about bitcoin and other cryptocurrencies now because some people are
saying, "It's a new protocol for money," right.
The protocols are really rare.
They're very fascinating
and they're very interesting, as well, right.
So keep that in mind,
right.
Companies change their
rules, platforms can become unpopular, but protocols don't really die.
So until people stop using
email, until people stop using the SMTP protocol, your email list is a portable
asset.
The chances are very good
that we're probably still going to have email in 25 or 50 years.
That's why this is really
important to build now, right.
Let's talk a little bit
about the details here though, right.
So there's really only
three different types of email when we're talking about email marketing.
Transactional email,
content email, and conversion email.
We'll dive into these a
little bit here.
The first is transactional
email, so let's look at some examples of a transactional email.
This might be things like
receipts, right.
You buy something on
Amazon, you get a transactional email receipt.
Maybe an order
confirmation, forgot password, support tickets, sign-up details, your double opt-in
for your email list, and unsubscribing email, or maybe shipping details.
These are all transactional
things.
Maybe a user's doing
something on your site, and you're kind of giving them an update via email.
Next is your content email.
So content email would be
things like a welcome email.
Maybe you just got their
email address or they just signed up as a customer, right.
It's a new blog.
Maybe something like a new
blog post.
.
We just posted this new
blog post, right.
So check it out."
A lead magnet or a value
sequence, something like your newsletter. Your weekly or monthly newsletter,
any type of social posts, or social post reminder, right.
"Hey, go check out
this post on Facebook."
Free tools or exclusive
content, any content that you create is a content email.
And the third one is a
conversion email, right.
So any type of promotion, a
sale, lead magnets can also be in this group, as well.
If you're launching a new
product, you're upgrading users, you're offering a discount, you’re doing an
affiliate, anything like that would be a conversion email, usually when money
is changing hands.
Okay, so we talked about
the three different types of email.
Let's talk a little bit
about email distribution now.
So there's three different
types of email, but there's really only two means of distribution, or at least
two you should be focusing on, right.
Usually, that's broadcast
email and automated email, right.
So there's two different
types of email.
Most of your email should
be automated, right.
If you're doing most of
your emails now as manual broadcast, in general, for most businesses, that is
not ideal, right.
Sometimes it's
understandable, especially if you're smaller, right.
But in general, most of
your email should be automated, right.
Let's talk about these
differences first.
First is broadcast email.
So you should only
broadcast two types of email; great content suitable for your entire list and
one-off promotions, right.
So in general, like when
you create something absolutely amazing, and you want to tell your whole
audience about it, fine.
Go ahead do a broadcast.
Or, if you're doing kind of
a seasonal or a time box promotion, Christmas 2020, or seasonal
Whatever, you go ahead and
do that as a broadcast.
That's totally fine.
Everything else should be
automated, based on user actions, right.
So in general, you want to
be automating email based on what the users are doing on your site.
This allows you to send out
content and messaging that is much more specific and relevant, contextually relevant
to the users.
Instead of just blasting
out everything that you have, you want to be sending them emails based on what
they're interested in, and based on the actions that they're taking on their own
site, right.
So examples of automated
email might be something like receipts, order confirmations, forgot passwords,
welcome emails a value sequence.
Maybe cart abandonment,
right, if they add a product to the cart and then leave.
Lead magnets or upgrades.
And you want to do this in
a contextually relevant way that's based on the actions they're taking on your
site.
So that's really it.
We just wanted to do a
super high level overview and answer the question, "What is email
marketing?"
So that's it.
I hope that was useful.
If it was helpful and if
you learned something today, go ahead and click subscribe down below to get
even more Digital Marketing Tactics and Tips from us.
If you're on YouTube, we
would love a comment from you.
What'd you think?
Is this helpful?
Is this how you think about
email marketing?
Go ahead and leave a
comment right now.
I read every single one.
“Email
is king!”
“Email
is dead!”
“Email, the most addicting drug on
the planet” “How to handle inbox overwhelm” And on, and on they go.
In the blue corner you have “Expert
#1” claiming social media is the way of the future.
And email is obsolete and
ineffective.
And in the red corner you have “Guru
#2” stating that email is the ONLY channel you need to use.
And that it has been, and will
continue to be the most effective form of digital marketing available.
So who’s right?
Well…
Neither (but the edge in this
argument goes to Guru #2).
Which is why in this episode we’re
talking all about email marketing, and why it’s more important than ever.
Hello and welcome, my name is Adam
Erhart and you are watching the Modern Marketing
Show.
Where we take different marketing
tactics, tools, tips and strategies and break them down into bite sized
actionable clips that you can use to immediately take your business to the next
level.
So is email marketing important?
Does it work?
And most importantly ,is email
marketing something you should invest your businesses precious time, money, and
resources into?
To answer this, let’s look at a few
simple facts.
Fact
#1,
Email marketing works.
Email is 40 times more effective at
acquiring customers than Facebook or Twitter.
What makes this fact so impressive
is that Facebook and Twitter (when done right) are actually pretty effective
tools for acquiring new customers.
So imagine multiplying that by 40,
and you start to see the real power of email marketing.
So what makes it just so darn
effective?
There are a number of reasons but
they all boil down to a couple simple things.
One We all use email for both
personal, and professional.
This means an email from your Mom is
likely to appear right beside a new promotion t a store you subscribe to.
This adds trust and credibility.
And two, Email is a medium that
allows the development of a relationship by telling longer stories, including
videos, and getting your customers to take action with embedded links.
This means you aren’t limited to 140
characters (with Twitter) or the choice between photos, video, or posting a
long and detailed story (like with Facebook).
Pro Tip: Use social media ads like
Facebook and Twitter to drive traffic to your email list, so you can follow-up
and continue the relationship there.
When you combine social media
marketing with email marketing you get a powerhouse combo
Fact
#2,
Email is everywhere.
92% of online adults use email.
I’ve always wondered about the other
8% that don’t use email.
Who are these people?
I mean, even my grandparents who are
85 years old have (and use) email.
But Moving on.
Most
of us use email.
Most
of us need email.
And we tend to trust (at least to a
certain extent) the quality of the information we receive there above other
places.
Which is perhaps the biggest reason
it works so well.
Email is an integral part of our
everyday personal and professional lives.
And it is for your customers as
well.
It’s fast.
Convenient.
And customers actually prefer
receiving promotional material via email over social media.
This means it is OK to sell with
email.
As long as you do it tastefully,
respectfully, and keep it relevant, you have your Customers permission to do
so.
Fact
#3,
A message is 5 times more likely to be seen in
an email than through Facebook.
If you thought your email inbox was
overwhelming, just take a quick look at your social media feed.
Chaos!
It’s like a high school talent show
with everyone trying to get attention and be heard above the noise.
You also have a limited time to grab your prospects attention, make your point, and get them to take action
.
Of course this can be done (and is
something we do Every day in our agency) but it’s a lot more challenging to do
it in a few short words than with an email where you can include story,
imagery, video, links, and more.
Email adds some “fudge factor” and
ensures that even if you’re not a copywriting proyou can still get your message
across.
Fact
#4,
Show me the money.
Email marketing has an ROI of 3800%
And I’m sure I don’t need to tell
you that an ROI of 3800% is HUGE!
(Some statistics show the ROI is as high
as 4300%) Regardless,
That’s a whole lotta return on your
marketing investment.
Especially when compared to average
ROI’s in real estate (12% )…
Or the stock market
(7%)…
Or even that “super incredible deal”
your Uncle Lonny offered you a few years back to invest in his Llama Farm with
the potential for an 80% ROI…. (that,
came bundled with a 100% chance of loss when positioned against uncle Lonny’s
previous business “opportunities”)
But I’ll take the 3800% ROI every
day of the week.
And I suggest you do too.
So here’s how to make it all work.
First, you’re doing to need an email
service provider.
This is what’s going to allow you to
add subscribers, send emails, and keep everything on track.
I’ve tried a bunch, and now use –
and recommend – only one.
Drip – which I’ll link to in the
show notes below.
Forget Mail chimp (which has pretty
limited features) and ignore Aweber (which is kind of a dinosaur in the
marketing world that I happily abandoned awhile back.
Save yourself the headaches, and go
with Drip.
It’s simply the best one out there
right now, and even has a 100% free plan if you’re just getting started.
Next, you’re probably going to need
just a little bit of training on how to write amazing, revenue generating
emails.
I’ve taken more email marketing
courses than I can count.
And 1 course stands head and
shoulders above all the others.
It’s called Auto Responder Madness
and it’s amazing.
I’ll make sure to link to it in the
show notes as well.
It’s relatively fast (can do it in
an hour a day, or jam it all into a weekend)
It’s fun (Andre, the creator is a funny guy!)
And it works.
(The advice in the course is what
others use when creating their own courses and advice.
It’s absolute GOLD) Drip is great,
and Auto Responder Madness is great.
And when you combine the two you get
a killer combo.
And a secret cocktail of marketing
goodness.
One of the biggest obstacles to
getting started with email marketing is this: “What am I going to write about?”
Fear not!
You don’t need to be a modern day
Hemmingway to write effective emails to your customers.
In fact, in today’s age,
authenticity and transparency are far more important than good spelling and
grammar.
Add value where you can, be you, be
real, and just write.
You also don’t need to come up with
a 50,000 word email sequence.
No, 3
Simple emails to get you started
will do just fine.
For
email #1
Solve your Customers biggest problem or answer
the #1 question you get in your business.
For
email #2
Introduce yourself, your business, and your
story.
For email #3
Introduce another
problem, explain it in a little more detail, and the Describe how your product
or service solves that issue.
Done!
Congratulations, you’re now an email
marketer well on your way to more leads, a better relationship with current and
potential customers, an An 3800% ROI.
So thanks so much for watching.
If you enjoyed this episode be sure to subscribe to the channel, give it a thumbs up, and if you have any questions, comments or suggestions for a future video, be sure to leave them in the comments section below
.














Comments
Post a Comment